Terms & Conditions

Quality Domes Direct is your local leader in container dome supply and installation services!


Our team appreciates your enquiry and welcomes you to read and accept our Terms & Conditions while considering your next purchase.

By acknowledging the following, as a valued Quality Domes Direct customer you agree with the below-outlined Terms & Conditions regarding your product purchase.


For the purposes of these terms and conditions:


“You” and “Your” refers to you, the customer or the website visitor.

“Us”, “Our” and “We” refers to www.qualitydomesdirect.com.au, operated by:

Stow and Flow Pty Ltd. (ABN:) 54631753476

24 Industrial Ave

Molendinar QLD 4034



Warranty registration


You are fully responsible for complying with all obligations and requirements under the terms of the warranty and for the installation of the product in accordance with the installation manual for the warranty to remain valid failing which the Company will have no obligations under this warranty and may refuse all or any part of a claim under it.


Registration requirements


Container shelters – cover & structural frame warranty


Quality Domes Direct guarantee a full replacement of container shelter covers and frame structures, supplying clients with a:

Portable bathroom building warranty


Quality Domes Direct guarantees a full repair or replacement of building frames and fittings, supplying clients with a:



The warranty does not include the:

Important information


Warranty Registration

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    Warranty cover reductions


    Quality Domes Direct’s obligation to cover the cost of repairs or provide replacements will reduce by a percentage annually, (on the anniversary of the purchase date). Reduced cover amounts vary between products as follows:

    Structural frames & covers


    Portable bathrooms & buildings


    Warranty terms & conditions


    1. The Customer has not satisfied its payment and other obligations under this Warranty; or
    2. The Customer is in breach of any arrangements with the Company, whether related to the relevant Product, under this Warranty, or under any other agreement.
    1. Submit a detailed claim in writing within fourteen (14) days of the damage or defect being identified via our Warranty Claim form and;
    2. provide the Company with:
    3. any information relating to the event or circumstances giving rise to the Warranty claim requested by the Company;
    4. access to any property on which the Product is situated;

    iii. access to the Product and any damaged or defective parts;

    1. allow the Company to take and remove any damaged or defective Products or parts, to allow for further investigation and testing; and
    2. cooperate with all reasonable requests by the Company.
    Competition and consumer act


    For the purposes of Schedule 2 of the Australian Consumer Law, in particular, Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth), Quality Domes Direct’s liability for any breach of a term of this agreement is limited to the supplying of the goods or services to you again; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again. No compensation for any loss or damage from a failure in the goods and service outside of the refund or replacement of the dome structure and/or dome cover is to be paid by us.

    Quotes & invoices


    All quotes and invoices are valid for 7 days from the date they are provided.

    Deposit & final payment


    Special orders


    Delivery & freight


    Unloading at destination


    Product placement


    Returns & refunds


    Quality Domes Direct processes refunds in accordance with the Australian Consumer Protection legislation. Unopened and undamaged goods will be refunded less a 5% restocking fee and any out-of-pocket costs such as freight or product preparation and are at the discretion of Quality Domes Direct.

    To request a refund, please:

    Amendment of terms


    Quality Domes Direct reserves the right to change, modify, add or remove portions of these terms at any time. When accepting an invoice or quote from us, we will regard that as conclusive evidence of your agreement and acceptance that these terms govern your and our rights and obligations to each other.

    Limitation of liability


    It is an essential pre-condition that you agree and accept that we are not legally responsible for any loss or damage you might suffer related to your use of the website, digital & printed media, whether from errors or from omissions in our documents or information, any goods or services we may offer. This includes your use or reliance on any third-party content, links, comments or advertisements. Your use of, or reliance on, any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through our website, digital & printed media meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.



    To the fullest extent permitted by law, Quality Dome Direct absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. Quality Domes Direct gives no warranty that the documents, goods or services will be free of errors, or that defects will be corrected. Whilst we, at all times endeavour to have the most accurate, reliable and up-to-date information, we do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise. It is your sole responsibility and not the responsibility of Quality Domes Direct to bear any and all costs of servicing, repairs, or correction. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this website or any products or services that may be offered through it. It is your responsibility to do so.



    Quality Domes Direct is committed to protecting your privacy. We use the information we collect about you to maximise the services that we provide to you. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles. You may change your details at any time by advising us in writing via email. All purchaser data collected is secured against unauthorised use or access. Credit card information is not stored by us on our servers.

    Third parties


    Quality Domes Direct never sells or distributes personal or purchaser information. We may however use it in a general sense without any reference to your name, or your information to create marketing statistics, identify user demands and assist in meeting purchaser needs generally. In addition, we may use the information that you provide to improve our website and services but not for any other use.

    Disclosure of information


    Quality Domes Direct may be required, in certain circumstances, to disclose information in good faith and where we are required to do so in the following circumstances: by law or by any court; to enforce the terms of any of our purchaser agreements; or to protect the rights, property or safety of our purchasers or third parties.

    Exclusion of competitors


    If you are in the business of creating similar documents, goods or services for the purpose of providing them for a fee to users, whether they be business users or domestic users, then you are a competitor of Quality Domes Direct.

    Quality Domes Direct expressly excludes and does not permit you to use or access our website, download any documents or information from its website or obtain any such documents or information through a third party. If you breach this term, then Quality Domes Direct will hold you fully responsible for any loss that we may sustain and further hold you accountable for all profits that you might make from such unpermitted and improper use. Quality Domes Direct reserves the right to exclude and deny any person access to our website, services or information at our sole discretion.

    Copyright, trademark & restrictions of use


    This website contains material that is owned by or licensed to Quality Domes Direct. This material includes, but is not limited to, the design, layout, look, appearance, trademarks, and graphics. You are not permitted to reproduce the documents, information, or materials on the website for the purposes of sale or use by any third party. In particular, you are not permitted to republish, upload, transmit electronically or otherwise distribute any of the materials, documents or products that may be available for download from time to time on this website.

    Quality Domes Direct expressly reserves all copyright and trademark in all documents, information and materials on our website and we reserve the right to take action against you if you breach any of these terms. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extract for your personal and non-commercial use only, and you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material. You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it on any other website or another form of the electronic retrieval system.

    Whole agreement


    These terms and conditions represent the whole agreement between you and Quality Domes Direct concerning your use and access to our website and your use and access to the documents and information on it. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.

    Exclusion of unenforceable terms


    Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these terms and conditions in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceable and part of this agreement in those other States and Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions.



    This agreement and this website are subject to the laws of Queensland and Australia. If there is a dispute between you and Quality Domes Direct that results in litigation, then you must submit to the jurisdiction of the courts of Queensland.

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